Topics for Discussion and Action Building Management Skills: Thinking about Managers and Management Managing Ethically Small Group Breakout Exercise: Opening a New Restaurant Be the Manager: Problems at Achieva BusinessWeek Case in the News: The Art of CEO Succession BusinessWeek Case in the News: The Outsider at FordĪppendix A: History of Management Thought F. Managing a Diverse Workforce IT and E-Commerce Practicing Global Crisis Management Management in Action Challenges for Management in a Global Environmentīuilding Competitive Advantage 20 Maintaining Ethical and Socially Responsible Standards 23 Ethics in Action: How Not to Run a Meatpacking Plant Management Snapshot Ryla’s Caring Culture Other Personality Traits That Affect Managerial Behavior 52 Manager as a Person: Who Would Have Thought Dirty Jobs Would Be a Hit? 50 Values, Attitudes, and Moods and EmotionsĮthics in Action: Telling the Truth at Gentle Giant Moving Recent Changes in Management Practices Restructuring and Outsourcing Empowerment and Self-Managed Teams Information Technology Byte: IBM Creates Global Self-Managed TeamsĮnduring Characteristics: Personality Traits Management Snapshot Joe Coulombe Makes Trader Joe’s a Small Business Success StoryĪchieving High Performance: A Manager’s Goal 5 Why Study Management? 3 GLOSSARY NOTES PHOTO CREDITS NAME INDEX SUBJECT INDEX COMPANY INDEXĬontents Part One Management and Managers Planning, Decision Making, and Competitive Advantage Operations Management: Managing Vital Operations and Processes Appendix B:Ĭhapter Five Decision Making, Learning, Creativity, and EntrepreneurshipĬommunication and Information Technology Management Values, Attitudes, Emotions, and Culture: The Manager as a PersonĬhapter Three Managing Ethics and DiversityĬhapter Four Managing in the Global Environment 120Ĭhapter Six Planning, Strategy, and Competitive AdvantageĬhapter Eight Control, Change, and EntrepreneurshipĬontrolling Essential Activities and Processes Includes bibliographical references and index. Essentials of contemporary management / Gareth R. Donnelley Library of Congress Cataloging-in-Publication Data Jones, Gareth R. McCormick Designer: Cara Hawthorne, cara david DESIGN Senior photo research coordinator: Lori Kramer Photo researcher: Teri Stratford Media project manager: Jennifer Lohn Typeface: 10.25/12 Baskerville Compositor: Laserwords Private Limited Printer: R.
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This text also discusses the importance of management competencies-the specific set of skills, abilities, and experiences that gives one manager the ability to perform at a higher level than another in a specific context. This chapter discusses managers as real people with their own personalities, strengths, weaknesses, opportunities, and problems and this theme is carried thru the remaining chapters. This is accomplished thru a diverse set of examples, and the unique, and most popular feature of the text, the “Manager as a Person” Chapter 2. The authors present management in a way that makes its relevance obvious even to students who might lack exposure to a “real-life” management context. Jones and George are dedicated to the challenge of “Making It Real” for students. Jones/George, Essentials of Contemporary Management is the concise edition of the market bestselling textbook by the same author team.